Returns & Refunds
Easy & Hassle-Free Returns – Your Satisfaction Matters!
If you are not completely satisfied with your order, you can easily return your item within 14 days after your order arrived.
How to Return Your Item
Request a Return
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Contact our customer service at support@kussatz-trade.com with your order number and the reason for the return or click on the ‘Contact Us’ button below and send us a message.
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We will guide you through the process and provide the return address.
Pack & Ship Your Item
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Make sure the item is unworn, undamaged, and in its original packaging.
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Ship the return package using a trackable shipping service (return shipping costs are covered by the customer).
Receive Your Refund
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As soon as we receive and inspect the item, we will process your refund within 5-7 business days.
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Refunds will be issued to the original payment method used during purchase.
Important Return Conditions
✅ The item must be unused, unwashed, and in its original condition.
✅ All tags and packaging must be intact.
✅ We do not accept returns for personalized or final sale items.
✅ The return shipping cost is the responsibility of the customer.
If you have any questions, feel free to contact us via support@kussatz-trade.com or click down below: